FAQs

  1. Which payment methods and credit cards are accepted at Maqo Changsha?

    WeChat Pay, Alipay, cash, and credit cards are accepted.

  2. When will my credit card be charged at Maqo Changsha — at the time of booking or upon arrival?

    Your credit card will be guaranteed at the time of booking, and will collect a deposit when the guest check in.

  3. How long does it take for a deposit or pre-authorisation to be released after checkout at Maqo Changsha?

    Refunds will be processed via the original payment method and completed at the latest on the day of check-out.

  4. Are there any additional taxes or service charges applied to the final bill at Maqo Changsha?

    A 6% tax plus a 10% service charge applies.